Frequently Asked Questions

---

I’m a virtual declutterer and organiser - I help people overwhelmed with physical, digital, or mental clutter who want to organise their homes or routines
My services include:

• Decluttering and Organising: Support and strategies for tackling clutter in your home, office, or digital spaces
• Productivity and Planning: Advice on routines, time management, and prioritising tasks
• Encouragement and Accountability: Ongoing support to help you stay motivated and celebrate your wins

I can join you on a video call to guide and encourage you as you work through tasks or discuss options and set you "homework" to achieve your goals

My service is ideal for people who feel overwhelmed and don’t know where to begin. If you:

• Know you can do the work but need someone to help you get started
• Want a clear plan and encouragement to create an organised space and life
• Feel stuck with too much on your plate
• Want accountability to achieve your goals

I’m here to help clear your path to a more organised and peaceful life 

• Free Consultation: 30 minutes to understand your needs and goals
• Regular Sessions: Choose 30 or 60 minutes, covering goal-setting, discussion, working through a space or situation and actionable next steps

This depends on your needs. Options might include:

• A single call to set you on your way
• Weekly calls with specific goals to achieve between sessions
• Monthly check-ins on a longer-term project

This is not a structured programme but tailored, flexible support 

• Weekdays: 7:30–9:00 PM
• Weekends: Mornings before 11:00 AM
• Alternative or longer times can be arranged by appointment 

Currently, I work virtually due to my day job, but I plan to offer in-person services in the future

I use Google Meet or WhatsApp for video calls

As this is a virtual service, I cannot physically remove items. However, I can help you plan a strategy for dealing with rubbish, recycling, and donations

Absolutely not! All decisions about what to keep, donate, or discard are yours. My role is to support your vision for your space and life 

 Yes, everything we discuss is confidential. Think of me as a trusted team member helping you create a more organised life 

No, I’m not a qualified coach. However, I have experience managing teams and helping people make decisions, so I use a coaching approach to help you make your decisions and find what works best for you

• Please get in touch by email or message me on Facebook or Instagram and we can arrange a time for your free consultation or paid session
• Once we agree on a session time, I’ll send you a Google Calendar invite. Please accept this promptly

• After agreeing on your service, I’ll send you an invoice for payment via bank transfer
• Payment must be made at least 24 hours before the session

• Payment is due 24 hours before the session
• Cancellations can be made anytime before payment
• Once paid, sessions are non-refundable but can be rescheduled within three months of the original booking